Saturday, March 26, 2011

Update on Japan disaster response and relief


Along with rest of the world, we at Cisco have been saddened watching recent events unfold in Japan.  Despite the incredible tragedy, the resilience of Japan’s people and the unanimous outpouring of support remind us that we are all part of an increasingly close global community.
After we identified that our Japan-based friends and colleagues were located and safe, we began assessing the local impact and doing what we can to help.
We are also focused on helping our customers and doing what we can to support their return to normal operations.  Within 24 hours of the magnitude 9.0 earthquake, Cisco had established a dedicated customer crisis team that has been addressing the most critical needs first – primarily search and rescue efforts, and critical national infrastructure.

The Cisco Foundation will match employee donations to disaster recovery efforts up to US$1 million dollars, in addition to a US$250,000 cash contribution to the American Red Cross.  Cisco has also approved a US$125,000 grant to our friends at NetHope to support disaster relief efforts.
It is hard to believe that only 12 days have passed since the earthquake and tsunami, especially with so much already being done by people and organizations in Japan and around the world.  Our thoughts are with Japan and its people – this will be a long journey, but one that you will not travel alone.
By Karen Tillman

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